Allbirds Phone Numbers and Emails

Toll-Free Number:

  • (888) 963-8944
Send Message

Customer Service:

  • (814) 251-9966
    Text Only

Allbirds Emails:

General Info
Privacy Inquiries
Sales/ Reservations
Special Orders
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Allbirds Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • Allbirds Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Allbirds is 8889638944. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • Be prepared for the call as Allbirds may ask you for the following information to identify you as a customer: email, address or first and last name.

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How to Contact Allbirds Customer Service?

Most Popular Number:

(888) 963-8944
Total calls: 73 Issues resolved: 5 Last call: May 24, 2024

The company offers an extensive choice of sustainable shoes and clothing but takes immense pride in providing relentless customer support. Should you be required to contact Allbirds customer service for a general inquiry about their wide range of products, you can call their toll-free number at 1-888-963-8944.
Additionally, if your concern concerns returns, exchanges, or shipping, you can share your order details at the text-only Allbirds phone number available at 1-814-251-9966. However, it is imperative to note that the Allbirds' hours vary from 5:00 AM to 5:00 PM PST between Sunday and Saturday.

The brand boasts a seamless online shopping experience thanks to the dynamic Allbirds website, which is well-managed by its technical team. To seek quick assistance on product issues, sizing, fit, material, or anything in between, visit their official website and navigate to the 'Help Center' at the bottom of the homepage. Enriched with a wide array of Allbirds customer service phone numbers and email addresses, this resourceful tool makes it easy and convenient to receive prompt support over your preferred communication channel.

Allbirds prides itself on offering environmentally conscious products and is conveniently nestled in the bustling city of San Francisco, California. Specifically, you can find the Allbirds corporate office, the central hub of their operations, at 730 Montgomery St, San Francisco, CA 94111, United States. If you are required to discuss a matter of utmost importance, you can either pay them a visit with a prior appointment or send them a letter or correspondence at this address.

For general inquiries or assistance with your order, you can email Allbirds customer support at They are highly responsive and willing to address your concerns about their products. Should you have a query specific to bulk orders, such as buying multiple items for a corporate event, you can describe your requirements and email those to
Moreover, if you have a privacy concern and want to know more about how they handle your personal information, contact them at Not only does Allbirds Customer Service tackle these matters wholeheartedly, but they also provide an all-encompassing response to ensure your data is safe and handled appropriately.

PissedConsumer Club

Contact Information

Allbirds Website:

Allbirds Help Center:

Corporate Office Address:

Allbirds, Inc
730 Montgomery St
San Francisco, California 94111
United States

Other Info (opening hours):


Monday - Friday: 9:00 am - 5:00 pm PST

More contact details

Allbirds Rating Based on 10 Reviews

Rating details

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Product or Service Quality
Value for money
Discounts and Special Offers
Advertised vs Delivered

Rating stats

Rating trend

How Good is Allbirds's Customer Service?

Michelle Jgx
Michelle Jgx
Feels Satisfied | Jun 06, 2023

All I wanted to do was to track my order. I did not have any complaints. I love all birds shoes.

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Tymber Btz
Tymber Btz
Feels Satisfied | Jan 07, 2023

Always pleased with Allbirds. Have bought 5 pairs of shoes and will buy more.

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Summary of Allbirds Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Allbirds?

Return/ Replace Question:

  • “Return”
  • “Returns”
  • “Return unopened box of shoes, bought two pair and they have caused blisters on my foot so I do not want second pair.My daughter loves her”

Request for Information Question:

  • “I ordered shoes and would like a confirmation. I would like a receipt for the order.”
  • “Check on exchange”
  • “Employee verification”

Shipping and Delivery Question:

  • “Missing order”
  • “FedEx left all birds shipment out in the rain even though my front door is covered with a roof over it.”
  • “Sizing issue”

Product/ Service Question:

  • “Brand new black sugar slider broke”
  • “Want to talk about the quality of the shoe”
  • “Defective shoe”

Activation/ Cancellation Question:

  • “Want to cancel an order ordered the wrong shoes”
  • “Cancel order”

Payments and Charges Question:

  • “Billing me twice for same order. Have I been hacked”
  • “You lost my order but charged my credit card”

Other Question:

  • “I placed an order it got denied and I need to re-order it and it's supposed to be complementary. I need to speak to someone.”
  • “Shoe ripped on the back seam”
  • “Hole in sneaker”

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